Fault finding and second opinions
Diagnosis: mentioned in 16 reviews
Diagnosis comes up in 16 reviews and honest advice in 10. One reviewer had two visits from another company that could not find the fault; R&R diagnosed it within ten minutes. Another wrote that he did not give up and found the problem others could not identify. Nobody can promise a repair before seeing the boiler, but if you have been told to replace it, it is worth a second look.

“Outstanding service. He’s reliable, friendly, extremely honest, and incredibly organised. He didn’t give up and managed to find the problem that others couldn’t identify. Professional, quick with appointments, and always on time. I always trust him with my boiler work.”
Tell R&R about it
A couple of lines is enough: what's happening, the boiler if you know it, and where you are. No heating or water coming through? Ring instead.
Fault finding and second opinions
Also from R&R
- Boiler repairsLeaking, losing pressure or not firing: the fault found and the boiler put right, often with the parts already on the van.82 reviews
- Hot water repairsNo hot water, or hot water that comes and goes: diverter valves, sensors and the rest of the hot side checked.18 reviews
- Heating repairs and pumpsHeating off, radiators not warming or a pump that has given up: found and fixed.10 reviews
- Gas fire repairsA gas fire that will not light or stay lit, looked at by a gas engineer.3 reviews
Boiler playing up? Get it looked at properly.
Say what it's doing and where you are. Been told to replace it? Run the second-opinion check and the message writes itself.
Mon to Fri 9am to 7pm, weekends 10am to 5pm